Terms & Conditions
Last updated: July 2026
Who we are
MyClientPal is operated by Paul Gillespie trading as MyClientPal, based in Liverpool, England. By signing up and using MyClientPal you agree to these terms.
What MyClientPal provides
MyClientPal provides a smart booking and enquiry handling system for businesses. We set up and manage a tailored chat system on your behalf that handles customer enquiries, collects booking requests, and sends notifications.
Your responsibilities as a business owner
You must provide accurate and up to date information about your business. You are responsible for confirming bookings with your customers where required. You must not use MyClientPal for anything unlawful or misleading. You are responsible for keeping your login details secure.
Payments and billing
The Convert plan is £49 per month following a 14-day free trial. Payments are taken monthly and you can cancel at any time. No refunds are provided for partial months. We reserve the right to update pricing with 30 days notice.
Cancellation
You can cancel your subscription at any time by contacting us at hello@myclientpal.com or through your dashboard. Your account will remain active until the end of the current billing period.
Limitation of liability
MyClientPal is a tool to help manage enquiries and bookings. We are not responsible for missed bookings, double bookings, or any loss of business arising from use of the platform. We do not guarantee uninterrupted service at all times.
Changes to the service
We may update or change features of MyClientPal from time to time. We will always notify you of significant changes in advance.
Governing law
These terms are governed by the laws of England and Wales.