Privacy Policy
Last updated: July 2026
Who we are
MyClientPal is operated by Paul Gillespie trading as MyClientPal, based in Liverpool, England. Contact us at hello@myclientpal.com.
What data we collect
Business owners: name, email address, business details and booking preferences. Customers using the chat: name, email address, phone number and appointment details. Contact form submissions: name, email address and message content.
How we use your data
To operate and deliver the MyClientPal platform. To send booking confirmations and notifications. To respond to enquiries and support requests. We never sell your data to third parties.
How your data is processed
We use trusted third party services to operate the platform including secure hosting, email delivery, and calendar integration. Chat conversations are processed by a third party system to generate responses. All third party services are carefully selected and bound by their own privacy and security policies. We only share data that is strictly necessary to deliver the service.
How long we keep your data
We keep your data for as long as your account is active. If you close your account, your data will be deleted within 30 days.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data at any time. Email hello@myclientpal.com and we will respond within 30 days.
Cookies
We use essential cookies only to keep you signed in. We do not use advertising or tracking cookies.
Changes to this policy
We may update this policy from time to time. We will notify you of any significant changes by email.